PTA introduces newly designed Complaint Management SystemPublished On:
In addition to Government Of Pakistan’s 100-Days plan implementation, PTA also known as (Pakistan Telecommunication Authority) has introduced a whole new official Mobile Responsive Consumer Complaint Management System.
The main focus of this newly or redesigned software is to facilitate the general public with an ease for lodging online complaints via a brand new user-friendly interface. This new system/software program will resolve complaints and issues within stipulated time around time and the best part is that the consumers will be able to check the status of the complaints online with the help of a ‘Centralized Automated System’.
All You Need To Know: PTA all set to implement DIRBS from December 1, 2018 Onwards
Consumers will be able to lodge their complaints by simply providing required information and details. If we specifically talk about the Web System, it is completely mobile-responsive and consumers can easily access this newly launched system/software through their mobile phones or tablets.
In our opinion, Pakistan Telecommunication Authority’s this newly redesigned software upgrade is yet another initiative towards the betterment of organizational productivity as well as efficiency whilst endorsing freedom of expression and easy hasslefree public access to information.
As a part of Pakistan Telecommunication Authority commitment to empowering digital systems and innovations, this redesigned Complaint Management Software is accessible within the country as well as outside the country which will surely help to improve and transform digital consumer experience.
For further details and assistance, log onto Pakistan Telecommunication Authority (PTA) Official Website https://www.pta.gov.pk That’s all for now, keep visiting us for more interesting news, reviews and updates.