Zong ECare Account Login – Check Zong Call, SMS, Internet History (Step-by-Step) Guide

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Zong ECare Account Login – Check Zong Call, SMS, Internet History (Step-by-Step) Guide

Zong ECare Portal help customers manage their Zong SIM online by simply login Zong ECare account for instance, customers can check my Zong sim detail and Calls, SMS and Internet history. Zong ECare portal is available for all Zong users (Prepaid/Postpaid). It’s easy to use, user friendly hence, anyone can use it. Zong customers can check all latest promotions, packages, MBB plans, bill details and payment history with their Zong ECare account.  

Today we will check out complete details of Zong ECare Portal service and account login. Zong or China Mobile Pakistan is a Pakistan mobile network operator and is headquartered in Islamabad which offers data and voice services ranging from prepaid and postpaid plans. The company was founded in 2008 and has over 26 million subscribers with a market share reaching 20%. Please find the complete information of latest promotions in our ‘Read Next’ section as Zong offers a diversified range of Zong Call Packages hence customers can choose a package best suitable for them according to their need and affordability.

  1. Website: www.zong.com
  2. Zong Helpline: Dial 310 from your Zong Number OR Dial 111-222-111 from any landline or mobile number with area code for assistance.
  3. Zong ECare Portal Login

Zong ECare basically is more like a sort of Telenor Web Self-Service but ECare offers more options. In case of any difficulty while using Zong ECare Portal, please dial Zong helpline 310 or 111-222-111. Lets get started and see what services Zong Ecare actually provides:


Zong Ecare portal

1. Zong ECare Features:

With Zong ECare service you can check all the information given below:

  1. Customers can check their information (Zong SIM ownership details)
  2. Check Zong Call History
  3. Check Zong Internet & SMS History
  4. Monthly Bills Details
  5. Payment History
  6. Usage Details
  7. Free SMS / Minutes Left
  8. Change Request History
  9. Zong ECare Tax Certificate
  10. Zong Number Block
  11. Service Change
  12. Card Recharge
  13. Check My Zong SIM Detail
  14. Complaint Management
  15. Location-Based Charging

Read More: Download My Zong App to get 1GB Internet for absolutely FREE


Zong Ecare package activation

2. Zong ECare Account Login (Step-by-Step) Guide:

If you are a Zong customer then you can easily create your Zong ECare account by following these four simple steps:

  1. First of all, click here to open Zong ECare portal.
  2. In the next step, you will need to enter your mobile number in the required field and characters CAPTCHA (Completely Automated Public Turing Test To Tell Computers and Humans Apart) from the picture to complete the verification process.
  3. Afterwards, a new page will be opened asking you to enter your ‘Pin’ which you will receive on your mobile number just after the completion of step 2. Enter your Pin code along with the characters CAPTCHA (Completely Automated Public Turing Test To Tell Computers and Humans Apart) that will be shown on your screen for re-verification.
  4. Now, you will directly be taken to the ‘Zong ECare Dashboard’ where you can check against your Zong number Graph-wise usage details, Packages details, Balance, Calls and SMS history and many more.
  5. You can also download My Zong App to check complete details and avail services that are mentioned above.
  6. Links in description above can be best viewed in Internet Explorer 11, Firefox and Chrome Browsers   

3. Terms & Conditions:

  • Please do not share your Pin with anyone in any case to avoid any inconvenience.
  • In case of any inconvenience like if you want to get Zong ecare forgot password details to recover your account or for any other issue, please call Zong helpline 310 (from any Zong number) or Dial 111-222-111 (from any Landline / Mobile number with Area Code).
  • Online session will be expired automatically after 10 minutes of inactivity.
  • Unwanted or unethical messages can be reported to PTA by texting sender’s number and message to 9000 – PTA

Hope you found this article helpful. Stay connected for interesting packages, offers and updates.

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